Privacy Policy

This Privacy Policy explains how WORLD CLAP DAY LTD ("we", "us", "our") collects, uses, and protects personal data when you visit the World Clap Day website (the "Website").

WORLD CLAP DAY LTD is registered in England and Wales.

Contact: hello@worldclapday.com

We are the data controller for the personal data described in this policy.

1. What personal data we collect

We collect personal data only where necessary to operate the Website and provide our services.

Depending on how you interact with the Website, we may collect:

A. Information you provide directly

• Name (if provided)
• Display name for the Clapper's Wall
• Country (if submitted)
• Email address
• Messages submitted through forms
• Support or merchandise order details

B. Transaction information

When you make a support payment or purchase merchandise, we collect information necessary to process the transaction. This may include:

• Name
• Email address
• Billing address (if applicable)
• Country
• Purchase details
• Order amount

We do not store or process full payment card details on our servers.

2. Payment processing

Payments on this Website are processed by third-party payment providers, including Stripe.

When you make a payment, certain personal data is shared with the payment processor to complete the transaction. This may include:

• Your name
• Email address
• Billing information
• Transaction amount
• Order information
• IP address (for fraud prevention)

Stripe may act as an independent data controller or processor for payment-related data.

Stripe processes personal data in accordance with its own privacy policy. We encourage you to review Stripe's privacy policy for more information.

All payment processing is handled using industry-standard security measures and PCI-DSS compliance.

3. How we use your personal data

We use personal data to:

• Process support payments and merchandise orders
• Provide digital recognition and supporter benefits
• Display chosen display names on the Clapper's Wall
• Respond to enquiries
• Send service-related communications
• Improve the Website
• Comply with legal obligations

We do not sell personal data.

4. Legal basis for processing

Under UK GDPR, we rely on the following legal bases:

• Performance of a contract – to process payments and deliver supporter benefits or merchandise
• Consent – where you voluntarily submit a display name or message
• Legitimate interests – to operate and improve the Website
• Legal obligation – to comply with applicable law

5. Supporter display names and public content

If you submit a display name or message for the Clapper's Wall, this information may be displayed publicly on the Website.

Display names do not need to be real names.

You may request removal of your display name at any time by contacting hello@worldclapday.com.

6. Merchandise and shipping data

If you purchase merchandise, we may share your name, email address, and shipping address with production or fulfilment providers in order to manufacture and deliver your order.

These providers process data only as necessary to fulfil the order.

7. Data retention

We retain personal data only for as long as necessary to:

• Fulfil support or merchandise orders
• Provide digital benefits
• Maintain financial records
• Comply with legal obligations

Supporter display names may remain visible unless removal is requested.

8. International data transfers

Some of our service providers, including payment processors and technology providers, may process personal data outside the United Kingdom.

Where data is transferred internationally, we ensure appropriate safeguards are in place, such as contractual protections or other lawful transfer mechanisms.

9. Cookies and similar technologies

The Website may use essential technical cookies required for core functionality, including payment processing and security.

Third-party services such as Stripe may place cookies or similar technologies on your device to facilitate secure transactions and prevent fraud.

We do not use advertising tracking cookies.

You may control cookies through your browser settings where applicable.

10. Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where processing is based on consent

To exercise your rights, contact hello@worldclapday.com.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

11. Data security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

However, no online transmission is completely secure.

12. Children's privacy

The Website is not directed at children under 13. We do not knowingly collect personal data from children without appropriate parental consent.

13. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when changes were made.

Continued use of the Website after updates means you accept the revised policy.

14. Contact

If you have any questions about this Privacy Policy or how we process personal data, contact:

hello@worldclapday.com

WORLD CLAP DAY LTD

England and Wales